CasinoClassic Terms and Conditions

Welcome to Casino Classic, the online casino operated by Apollo Entertainment Limited (C45483), registered at 8 Villa Seminia, Suite 2, Sir Temi Zammit Avenue, Ta' Xbiex XBX 1011, Malta. By accessing or using our platform, you agree to be bound by the terms and conditions set out in this document. We encourage you to read this agreement carefully before registering or placing any wagers. At CasinoClassic, we are committed to providing a transparent and fair gaming environment for all eligible players.

1. Eligibility and Account Registration

To use our services at Casino Classic, you must be at least 19 years of age and physically located in Ontario, Canada at the time of play. We operate under an Internet Gaming Operator licence issued by the Alcohol and Gaming Commission of Ontario (AGCO) and maintain an agreement with iGaming Ontario (iGO). All governing law applicable to our operations falls under Ontario and Canadian jurisdiction.

• You must be 19 years of age or older to register a CasinoClassic account
• You must be physically present in Ontario at all times during gameplay
• You may only hold one account per person — duplicate accounts are prohibited
• We reserve the right to verify your identity at any time using ILABS Inc.
• Use of VPN, virtual machines, or geolocation-masking tools is strictly prohibited and will void any winnings
• Persons classified as ineligible under AGCO regulations or identified as politically exposed persons (PEPs) may not register

2. Deposits and Withdrawals

At CasinoClassic, we accept deposits and process withdrawals in Canadian dollars (CAD / C$). Our platform supports a range of trusted payment options including Visa, Mastercard, American Express, Interac, bank transfer services, prepaid vouchers, and select e-wallets.

2.1 Deposit Terms

• Our minimum deposit is $1 CAD, which qualifies you for the welcome bonus trigger
• A casino classic $1 dollar deposit unlocks 40 extra chances on the Mega Money Wheel
• All deposits must originate from an account or card held in your own name

2.2 Withdrawal Terms

• Our minimum withdrawal amount is $50 CAD (Direct Bank Transfer / Wire: $300 CAD)
• Withdrawals are subject to a 48-hour pending period, during which the transaction may be reversed
• After the pending period, processing continues the next business day — we do not process payments on weekends or public holidays
• First-time payouts via a new method may require an additional 5–7 days for verification purposes
• Card processing times: Visa and Mastercard — 3 working days; e-wallets — 1–3 working days; CAD EFT/eCheck — 2–3 working days; Direct Bank Transfer — 6–10 working days
• We apply a pay-to-deposit-method-first (PMOP) policy where applicable
• A discretionary withdrawal cap of $4,000 per week applies if your winnings are substantially greater than your lifetime deposits

3. Bonuses and Promotions

Here at CasinoClassic, we offer a signature welcome experience designed to give new players the chance at life-changing wins. Upon registration, we award 3 free chances on the Mega Money Wheel. When you complete your first deposit of $1 or more, we credit an additional 40 chances — each spin valued at $0.10, with a guaranteed $1,000,000 progressive jackpot prize available. All winnings from these casino classic free spins are credited as bonus funds. On your second deposit, we offer a 100% match bonus up to $200 CAD.

3.1 Wagering Requirements

• Deposit bonuses carry a 30x wagering requirement before withdrawal is permitted
• Slots contribute 100% toward wagering; live casino and table games contribute 2%
• All Aces Video Poker and Shields of Asgard contribute 0% toward bonus wagering
• We reserve the right to cancel bonus funds if our terms are misused or if fraudulent play is detected

3.2 Ongoing Promotions

Beyond our welcome offer, we run weekly, weekend, and monthly promotions for returning players. At Casino Classic, our loyalty rewards include the VIP Lucky Jackpot (available 3 times daily via login draw), Rewards Riches daily freebies, Time of Your Life Sweepstakes entries, and regular reload bonuses.

4. Loyalty and VIP Programme

Our CasinoClassic loyalty programme is part of the broader Casino Rewards network. We reward dedicated players through six status levels: Bronze, Silver, Gold, Platinum, Diamond, and Diamond+. For every 100 VIP points earned, we credit $1 in redeemable chips directly to your casino account. Status level thresholds based on lifetime deposits are as follows:

• Bronze: $500
• Silver: $1,000
• Gold: $2,500
• Platinum: $5,000
• Diamond: $10,000

At Casino Classic, higher-tier members enjoy larger bonuses, priority customer support, birthday gifts, exclusive game access, personal VIP hosts, and additional sweepstakes entries.

5. Responsible Gaming

We take responsible gambling seriously at CasinoClassic. Our platform integrates BetGuard for iGO-managed self-exclusion and provides players with a full suite of protective tools. You may set deposit limits, loss limits, or request a cooling-off period ranging from 24 hours to 3 months. Self-exclusion options are available for durations of 6 months to 5 years. If you need support, please contact ConnexOntario at 1-866-531-2600.

6. Account Dormancy

If your Casino Classic account remains inactive for 60 consecutive days, any active bonus funds will be forfeited. Your real-money cash balance, however, will be preserved and returned upon request. We recommend logging in regularly to maintain full access to your account and any promotional entitlements.

7. Data Use and Privacy

By creating an account at CasinoClassic, you consent to our collection and use of your personal data, gameplay records, behavioural patterns, and platform interactions. We may use this data for service improvement, compliance with anti-money laundering obligations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act, and — importantly — for the development and training of AI and machine learning models. If you have questions about how we handle your data, please review our full Privacy Policy.

8. Customer Support and Complaints

Our support team is available 24/7 to assist Casino Classic players with any questions or concerns. You may reach us via live chat directly on our platform, or by emailing us at support@crhelpdesk.com. For formal complaints, please write to complaints@crhelpdesk.com. If your complaint is not resolved to your satisfaction, you may escalate the matter to iGaming Ontario.

9. Amendments and Governing Law

We reserve the right to update these terms at any time. We will notify registered players of material changes via email or on-site notification. Continued use of Casino Classic following such notice constitutes your acceptance of the revised terms. All disputes are governed by the laws of Ontario and Canada.